― My background
I’m Carlos Chacón, a Senior Product Leader with over 12 years of experience across public and private sectors, specializing in SaaS product development and product operations. I've launched 25+ innovative products, turning ideas into impactful solutions by integrating customer feedback with market insights, while leveraging product operations to bring clarity and structure to the ambiguity of building software solutions.
I excel in aligning strategy and process for scalable product practices. My focus is on leading cross-functional teams, implementing agile methodologies, and driving customer-centric initiatives to achieve business and user goals. With a background in startups, EdTech, and FinTech, I navigate diverse landscapes to foster meaningful innovation. I’m passionate about education and making a positive impact.
I’m open to both full-time or part-time/fractional roles where I can provide strategic leadership and operational excellence. Let’s connect to discuss how I can help your organization reach its product objectives.
― Skills
Product Strategy Product Operations Agile Development
User Research
UX Design
Communication
― Work experience
Technical Product Manager
Credit Sesame / San Fransico, CA / 2020- 2022
― Education
Carleton University
Ottawa, ON
Honours Bachelor’s degree, Political Science / 2010 Bachelor's degree, Film Studies Minor Political Science / 2006
― Courses
Product Management
Brainstation / 2016
Senior Product Manager
Manifest Climate / Toronto, ON / 2022 - 2023
iOS Development
Brainstation / 2016
Product Manager
Crowdlinker / Toronto, ON / 2018 - 2020
Product Manager
Dubdub / Toronto, ON / 2016 - 2018
QA Lead
Top Hat / Toronto, ON / 2012 - 2016
Senior Technical Product Manager
Elections Ontario / Toronto, ON / 2024 - Present
Check out my previous work
Dive into my portfolio: strategic planning, agile methodologies, and user-centric design converge to create impactful products
― Projects
― Nahim Nasser
Head of Engineering @ Georgian
Carlos is one of the rare individuals who has a high degree of accountability, responsibility, and professionalism. On top of these soft traits, the desire for mastery and autonomy is evident in his work ethic, consistent learning, and constant improvement.
Working with Carlos has been a real pleasure, his passion is infectious. He has a unique ability to wear and juggle many hats, taking on both the QA and Product Management lead for multiple products and bringing a sense of order to it all. He's done a great job hiring and onboarding new team members and getting them up to speed quickly, making that process faster each time through improved processes and training materials. His commitment to QE Automation has helped get us to the goal of shipping Production features and fixes on demand. Something that many groups only aspire to that we live on a daily basis thanks to his leadership.